We have received many calls from farmers who have switched to IFA Telecom or another ISP and suddenly find they cannot send some emails.

In response to this problem you will find the basic settings required for many of the Outlook Express, Outlook, Windows Mail and other email clients in use.

Why will some emails go and not others?
This is probably due to the following: We take the example here of someone with an eircom.net email account, e.g.  joebloggs@eircom.net

While using the old Eircom Dial up or Broadband, everything worked fine, all emails were being sent and all were being received. User now switches to IFA Telecom or some other provider.

Now the user finds that some emails will be sent and others will not. The ones that will not send receive an error message soemthing like "The mail server is not in my list of rcpthosts" with an error code somewhere in the range 451 through 550.

The reason for this is that the emails that are not being sent are to non eircom.net email addresses, such as ereg@sws.ie or animalevents@icbf.com

The eircom smtp server is rejecting the mails on the basis that they may be spam as they are not being carried on an eircom.net carrier.

So how do I fix it?

You will need to modify the outgoing smtp server of your email client to match your current provider. YOU CANNOT USE the original eircom.net smpt server!

1. Open your email client. (Outlook / Outlook Express / Windows Mail etc) 

2. Click TOOLS / ACCOUNTS. 

3. Click on your email account and click Properties.

4. Click on the SERVER tab.

5. Look at the Outgoing SMTP mail server line.

6. Notice what it reads. (If it was eircom.net originally, you will see it reads mail1.eircom.net)

7. Change this to read the correct SMTP server for your current provider. e.g For IFA Telecom the SMTP server should be mail.iol.ie

8. Click apply and ok.

9. Your mail should now work correctly.

1. IFA Telecom = mail.iol.ie
2. Vodafone 3g = mail.vodafone.ie
3. Perlico = mail.perlico.com
4. Eircom = mail1.eircom.net
5. Digiweb = smtp.digiweb.ie
6. Irish Broadband = smtp.irishbroadband.ie
7. BT OpenZone = SMTP.btopenzone.com
8. BT Broadband = mail.iol.ie

1. IFA Telecom = pop.iol.ie
2. Eircom = mail1.eircom.net
3. BT Broadband = mail.iol.ie
4. IOL = pop.iol.ie
5. IOL Free = pop.iolfree.ie
6. EsatClear = pop.esatclear.ie
7. Oceanfree.net = mail.oceanfree.net